Return & Refund Policy
Last updated: January 9, 2026
At Clarea, we want you to be fully satisfied with your purchase.
If your product does not meet your expectations, you have 14 days from the date of delivery to request a return or refund.
Eligibility Conditions
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The item must be unused and in its original packaging.
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Requests must be submitted within the legal timeframe by contacting contact@shopclarea.com.
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Returns are accepted only after approval from our team.
Return Process
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Contact our customer service by email with your order number and reason for return.
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You will receive instructions for returning the product.
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Once received and inspected, we will issue a refund to the original payment method.
Defective or Incorrect Products
If you receive a defective or incorrect item, please contact us within 7 days of delivery.
We will offer an exchange or a full refund at no additional cost.
Refunds
Once the return is approved, refunds are processed within 5 to 10 business days, depending on your bank or payment provider.
For any questions, please contact us at contact@shopclarea.com — our team will be happy to assist you.